Firehouse Subs did it right after doing it wrong

September 7, 2009

I left this tweet earlier today and thought I'd follow-up on an experience I had with Firehouse subs this afternoon.  Kate and I drove over to Firehouse today to grab some lunch for the fam.  Couple of combo's and a kids PB&J were ordered and that was that…I thought…until I got in my car and drove [...]

FedEx Office rocked my world

September 12, 2008

I’ve felt lately that if I’m going to bitch/complain/rant about a company that I should also congratulate/cheer/high-five some companies, too.
Fedex Office (used to be known as Kinko’s) completely blew me away the other day. I needed a couple hundred one page brochures printed pretty quickly due to me running for the airport [...]